Private Investigation Services
Serving the Greater Phoenix Metropolitan Area
Checkers Investigations’ Mystery Shopper program can help your retail store maintain your business standards. Whether you run a fast food restaurant or a major department store, Checkers Investigations can tell you how well your staff performs in situations critical to the success of your business.
Federal law requires that advertised pricing matches checkout pricing. It seems simple enough, but when managing the volume of product on the floor and the fluctuating prices of these items, it is not uncommon for the price at the register to vary from the labeled price. Checkers Investigations Mystery Shopper program can check for these discrepancies and document our findings, helping you remain compliant to federal regulations.
When your store manager is due for a performance evaluation, we can assist you in the accuracy of their review. We enter your store as a normal customer and test the staff with with a common customer service issue such as returning an item. Without provoking the staff, we test them by acting as a dissatisfied customer and make requests that they cannot or should not grant. We document the encounter, providing you with an impartial report of the store manager's performance in various situations.
Restaurants face many challenges unique to the food service industry. Items must be made to order, served promptly and courteously, all while following srict local, state, and federal health codes. Checkers Investigations Mystery Shopper program for restaurants allows you to verify that your establishment is acting according to your company policies. We enter your restaurant as a normal customer and test your staff. We will make special order requests, send the food back stating that it wasn't prepared as requested, and document all encounters with your service staff. This includes promptness of service, courtiousness of the staff, how willing the staff is to accomodate our requests, the general cleanliness of the facility, and the quality of the food.
Common Mystery Shopper stores we serve:
If you need our services, call anytime, day or night, 7 days a week:
6501 E. Greenway Pkwy 103-271
Scottsdale, Az. 85254
Phone: 480-307-3219
Fax: 480-656-3372
email: sherichecker@yahoo.com